Business Choice Direct (BCD), a leading insurance provider to the transport and logistics industry, has announced a groundbreaking partnership with Trustd, the government-certified digital identity platform for transport and logistics, to launch the logistics sector’s first use of verifiable insurance credentials. This platform facilitates digital proof of valid insurance which can be instantly confirmed by any third party, whether a fleet owner, freight forwarder, or shipper.
Traditionally, insurance documentation relied on physical or emailed copies that are easily outdated or manipulated, leaving carriers, subcontractors, and freight businesses vulnerable to fraud. In many cases, invalid or refunded insurance policies are mistakenly accepted because there’s no easy way to verify them when they are presented as proof of cover. Figures from BCD renewal statistics 2025 show that on average almost 30% of insurance policies are cancelled per month. Whilst not all of these cancellations are due to fraudulent activity, this statistic highlights the significant volume of potential risks that could have gone undetected by manual paperwork processes.
This new partnership changes that.
Through integration with Trustd, BCD policyholders can now generate secure, real-time verifiable credentials – providing instant verification of valid insurance coverage, accessible and confirmable by any third-party, including fleet owners, freight forwarders, or shippers, at any time. The insurance details can be instantly authenticated through secure digital channels, ensuring full transparency and reliability. In addition, the credentials are portable and tamper-proof and can be checked without relying on phone calls or visual inspections.
These digital insurance policies benefit over 10,000 logistics businesses on the TEG platform, one of Trustd’s flagship customers, by providing instant updates if a policy is cancelled or expires, allowing quick action without confusion. This prevents instances of fraud and unauthorised carriers moving freight without the correct insurances.
“This is a game-changer for insurance verification in logistics,” said Tristan Scaife, Director of Commercial at Business Choice Direct.
“This is the first time the logistics industry has access to real-time confirmation that a courier genuinely holds the right insurance. Through our partnership with Trustd, we’ve eliminated the uncertainty that risk and compliance teams have faced for years. No more guesswork, just instant, verified proof. We’re proud to be the first insurer to offer this capability with Trustd, ensuring our customers’ credentials are both secure and effortlessly verifiable”.
For drivers and carriers, this means an easy way to share and verify your insurance with anyone or any company for transport work.
For businesses, it offers a reliable and seamless method to ensure every policy presented is current and valid, minimising risk, improving compliance, and streamlining operations.
Tristan continues:
“In terms of our partnership with TEG, we can offer exclusive savings and drivers can be confident that everyone on the platform and insured with BCD, is a Trustd courier. We’re proud to offer exclusive insurance discounts to Trustd users who choose to verify their credentials digitally”.
Lyall Cresswell, Founder and CEO of Trustd added:
“I’ve always known providing credible documents can be a challenge, so this integration with BCD is exciting. Together, we’re pioneering innovation in logistics by solving problems that have existed for decades. This partnership with BCD is just the beginning. Our platform is designed to support a growing network of credential issuers, creating a single source of truth for all the verifiable credentials that carriers and drivers need. It’s a win for everyone, from fleet operators to individual drivers.”
Once launched, this solution will be available to all TEG users with a BCD-issued policy.
